Definitions:

• Account: Refers to a unique account established for you to access our Service.
• Company: Also referred to as "the Company," "We," "Us," or "Our," denotes dreamladder consultancy, located at Shop 14 & 15, 2nd Floor, Block 14, Cloth Market, Sanjay Place, AGRA, UTTAR PRADESH, 282002, India.
• Cookies: Small files placed on your computer, mobile device, or other devices by a website, containing details of your browsing history on that website.
• Country: Refers to Delhi, India.
• Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: Denotes the Website.
• Service Provider: Any natural or legal entity processing data on behalf of the Company, including third-party companies or individuals employed to facilitate, provide, or analyze the Service.
• Third-party Social Media Service: Any website or social network through which a user can log in or create an account to use the Service.
• Usage Data: Data collected automatically, generated by the use of the Service or its infrastructure, such as the duration of a page visit
• Website: Refers to Dreamladder consultancy, accessible from https://www.dreamladderconsultancy.com .
• You: Represents the individual accessing or utilizing the Service or the company or legal entity on whose behalf such individual is accessing or utilizing the Service, as applicable.

Collection and Utilization of Your Personal Data

Data Collection Categories

Personal Data

While utilizing Our Service, We may request specific personally identifiable information from You, which can be utilized to contact or identify You. This may encompass:

• Email address
• First and last name
• Phone number
• Usage Data

Usage Data

When using the Service, Usage Data is automatically collected. This may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the duration of Your visit on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, We may automatically collect certain information, including but not limited to the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data. Additionally, We may collect information that Your browser sends whenever You visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We employ Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. The tracking technologies utilized may include beacons, tags, and scripts to collect and monitor information, thereby improving and analyzing Our Service.

The technologies we use may encompass the following:

• Cookies or Browser Cookies
• Flash Cookies
• Web Beacons

Cookies or Browser Cookies

A cookie is a small file that is placed on Your Device. You can configure Your browser to reject all Cookies or to prompt You before accepting a Cookie. However, refusing cookies may limit Your access to certain parts of our Services. Our Service typically utilizes Cookies unless You have adjusted Your browser settings to reject them.

Flash Cookies

Certain functionalities of our Service may utilize locally stored objects, also known as Flash Cookies, to gather and store information regarding Your preferences or activities on our Service. Flash Cookies are not controlled by the same browser settings as traditional Browser Cookies. For instructions on how to manage Flash Cookies, please refer to the following link: [Link to Adobe's instructions for managing Flash Cookies].

Web Beacons

Some sections of our Service, as well as our emails, may contain small electronic files referred to as web beacons (or clear gifs, pixel tags, and single-pixel gifs). These web beacons enable the Company to track user interactions, such as page visits or email openings, and gather related website statistics (e.g., monitoring the popularity of specific sections and ensuring system and server integrity).

Cookies can be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain stored on Your personal computer or mobile devices even when offline, while Session Cookies are deleted once You close Your web browser. You can find more information about cookies here: [Link to All About Cookies by TermsFeed].

We utilize both Session and Persistent Cookies for the following purposes:

Necessary / Essential Cookies

• Type: Session Cookies
• Type: Session Cookies
• Purpose: These Cookies are crucial for providing You with services offered through the Website and enabling access to some of its features. They assist in user authentication and prevent unauthorized use of user accounts. Without these Cookies, the requested services cannot be provided, and We only use them to deliver these essential services.

Cookies Policy / Notice Acceptance Cookies

• Type: Session Cookies
• Administered by: Us
• Purpose: These Cookies determine whether users have agreed to the use of cookies on the Website.

Functionality Cookies

• Type: Persistent Cookies
• Administered by: Us
• Purpose: These Cookies enable us to remember Your preferences when using the Website, such as login details or language preferences. Their purpose is to provide You with a more personalized experience and eliminate the need to re-enter preferences each time You use the Website.

For additional information about the cookies We employ and Your choices regarding cookies, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may utilize Personal Data for various purposes, including:

1. Service Provision and Maintenance: This involves monitoring the usage of our Service and managing Your Account to provide access to different functionalities available to You as a registered user.
2. Contractual Performance: We may use Your Personal Data to fulfil contractual obligations, such as facilitating purchases or other agreements made through the Service.
3. Communication: We may contact You via email, telephone calls, SMS, or other electronic means for updates, informative communications, or security-related notifications regarding the Service.
4. Marketing and Promotions: Providing news, special offers, and general information about products, services, and events similar to those You have shown interest in unless You have opted out.
5. Request Management: Handling and addressing Your requests to Us.
6. Business Operations: This includes data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and user experience.

Sharing of Your Personal Information

We may disclose Your personal information in the following scenarios:

1. With Service Providers: Sharing information with Service Providers to analyze and monitor the use of our Service and to contact you.
2. Business Transfers: Transfer or sharing of personal information during business transactions such as mergers, acquisitions, or sales of Company assets.
3. With Affiliates: Sharing information with Our affiliates, subject to them adhering to this Privacy Policy.
4. With Business Partners: Sharing information with business partners to offer specific products, services, or promotions.
5. With Other Users: Information shared in public areas or through interactions with other users may be publicly distributed. Additionally, interactions through Third-Party Social Media Services may lead to the sharing of Your profile information.
6. With Your Consent: Disclosure of Your personal information for any other purpose with Your explicit consent.

Retention and Transfer of Your Personal Data

We will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and We will ensure secure data transfer and processing in accordance with applicable laws and regulations.

Disclosure of Your Personal Data

Business Transactions:

In the event of a merger, acquisition, or asset sale involving the Company, Your Personal Data may be transferred. We will notify You before such transfer occurs, ensuring awareness of any changes to the Privacy Policy that may follow.

Law Enforcement:

Under specific circumstances, the Company may be obligated to disclose Your Personal Data as mandated by law or in response to valid requests from public authorities, such as courts or government agencies.

Other Legal Requirements:

The Company may disclose Your Personal Data in situations where it is believed to be necessary to:

• Fulfill a legal obligation
• Safeguard and uphold the rights or property of the Company
• Investigate or prevent potential misconduct related to the Service
• Ensure the personal safety of Service users or the general public
• Mitigate legal liability

Security of Your Personal Data:

While We prioritize the security of Your Personal Data, it's important to recognize that no method of transmission or storage online is entirely foolproof. Despite employing commercially acceptable measures to safeguard Your data, We cannot guarantee absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Usage, Performance, and Miscellaneous

In our efforts to enhance the performance of our Service, we use third-party Service Providers for Service enhancement, such as Mouseflow and Google Places.

Mouseflow: Mouseflow is a tool that provides session replay and heatmap features, allowing us to understand user interactions on our website, including clicks, movements, scrolls, and browsing behaviour. This service is managed by ApS, and it may gather data from your device. The information collected by Mouseflow is subject to its Privacy Policy, accessible at: https://mouseflow.com/privacy/

Google Places: Google Places is a service offered by Google, providing information about various locations through HTTP requests. This service may collect data from you and your device for security purposes.

Links to Other Websites

Our Service may include hyperlinks to external websites not managed by us. Clicking on such links will redirect you to the respective third-party sites. We highly recommend reviewing the privacy policies of these sites before proceeding.

Please note that we do not oversee or take responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

Additionally, we encourage users to regularly review this Privacy Policy to stay informed about how we collect, use, and protect their personal information. By continuing to use the Service after any modifications to this Privacy Policy, users acknowledge and agree to the updated terms and conditions. We are committed to ensuring transparency and maintaining the highest standards of privacy protection for our users. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please don't hesitate to contact us.

Contact Us

For any questions regarding this Privacy Policy, please visit our website: https://www.dreamladderconsultancy.com/